Betstar Australia Review



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Betstar Australia Review

The goal of the BettingTop10 review for the Betstar online sports betting site is to give you, the punter, a comprehensive overview of the bookmaker so you can bet with confidence.

Betstar Australia was founded in 2007 by Michael and Alan Eskander. The company is currently owned by Ladbrokes Digital Australia Pty Ltd.

Betstar offer a wide range of the most popular sports and racing markets from across Australia including AFL, NRL, cricket, horse racing and much more. You can also find betting options for many English Premier and Champions leagues, plus a wide variety of US sports. They also have a few novelty markets just to keep things interesting!

The below review is written by BettingTop10’s editor’s and provides our personal opinion.

Last update: January 2018

Topic Description
Promotions/Bonuses Great Bonuses and Promotions change on a regular basis. Please ensure to refresh your browser for all latest offers.
Payment methods Deposit: Paypal, Visa, Mastercard, BPay, POLi, Betstar Card, Flexepin, Bank Transfer
Withdrawals: Betstar Card, Paypal, POLi, Bank Transfer
Currencies Australian Dollars – AUD$
Software provider Playtech
Odds formats Decimal
Minimum deposit AUD$10
Minimum bet AUD$1
Maximum payout AUD$500,000
Betting/Sports markets Sports markets include Cricket, Netball, ARL, NRL, A-League, Super Rugby, NBA, NFL, MLB, Champions League, EPL, Soccer World Cup and many others. Full markets on all Australian & NZ Horse, Greyhound and Harness racing available.
Mobile/Apps Betstar is mobile-friendly and the site is 100% compatible with all major mobile devices, including both iOS and Android products.
Contact information 8AM – 11PM (QLD TIME)Live Chat, Phone and email support. Customer Service: 1300 238 782 Email: [email protected] Postal Address: 461-473 Lutwyche Road, Lutwyche, QLD, 4030


betstar cricket betting

Betstar Full Review

In this section, I will review the top reasons for choosing Betstar. I look at the special products they offer and the range of betting markets available. In addition, I’ll review the payment methods, live betting options and free bets on offer.


As Betstar is owned by Ladbrokes, you can expect a similar betting experience. They employ staff in Melbourne and Darwin which helps them offer impressive customer support as I’ll further in this review.

Company: Ladbrokes Digital Australia Pty Ltd

Head Office: Lutwyche, QLD, 4030

Founded: 2007

License & Regulations

Betstar is licensed and regulated by the Northern Territory Government in Australia. The website is secured by a SSL and provides encryption of my data.

Special Products

A special product at this bookmaker is the Betstar Card. The card is similar to a normal credit/debit card and allows for easy access to my Betstar winnings. The Betstar card can be used for everyday purchases and ATMs around Australia. The best reason for using this card is that it provides instant access to my funds. Instead of waiting for a bank withdrawal, I can use my winnings straight away. The limits on the card include a daily ATM withdrawal limit of $1000. It also requires a pin when purchasing over $100 with PayWave. In terms of fees, it does come with normal ATM fees and a $5 fee for a replacement card if lost. But the card is free for all Betstar customers to apply for.

betsatr card visa


Betting Markets

The betting markets at Betstar Australia are well supported in the racing, sports and live betting categories.

I can bet on horse racing around the globe and view previous racing results. Racing betting markets includes daily markets for thoroughbred, harness and greyhound races. They also have future betting markets for Group 1 racing, such as the Melbourne Cup.

The sports betting markets cover all popular sports in Australia and abroad. They have markets for Australian Rules Football, Rugby League, Cricket, Tennis and more. They also provide promotional markets for popular upcoming sports.

The live betting markets are also well covered. They have live odds for NBA games during the season. Other sports they cover live can include college basketball, ice hockey, soccer, tennis and more.

Bet types

For racing punters, Betstar Australia is well recommended with its variety of bet types.

Firstly, in the win betting markets, I can choose the basics of fixed pricing, each-way betting and place bets. Or I can choose a few exotic options such as: Best of the Best, MidTote +5%, SP (Starting Price), Best Tote or SP and TopFluc.

Best of the Best means I’ll receive the highest odds from either the three main Totes (QLD, NSW, VIC) and the TopFluc, whichever is highest. It’s unavailable within 35 minutes of a race and can only be selected on races chosen by Betstar.

MidTote pays the middle dividend from the three main totes and MidTote +5% will add an extra 5% on the winning bet amount.

Best Tote or SP pays the highest price from either the best tote price or the starting price offered by Betstar.

They also have the popular exotic bet types available, such as:

  • Trifecta: Pick the first three finishes in a race with the Trifecta bet type. The minimum amount of horses chosen must be three and it can either be selected in order or random.
  • First Four: The First Four is an exotic bet type for the first four placings in racing. The bet must contain four or more runners and can be chosen in random order (boxed) or in the exact order.
  • Quaddie: The Quaddie is usually available for the last four races at an event and you must pick a winner from each race for a successful bet.
  • Exacta: The Exacta bet type relates to the first and second placings in a race and must be selected in the correct order.
  • Quinella: The Quinella is similar to the Exacta, but the main difference is the order of the first two finishers can be in a random order for a winning bet.

Betstar Support

betstar email Email: [email protected]

betstar telephone24/7 Betting Line: 1300 238 722

betstar telephoneCustomer Support: 1300 238 782

betstar telephoneInternational Betting Line:  +61 7 3350 0781

betstar telephoneInternational Customer Line: +61 7 3350 0782

betstar addressPhysical Address: 461-473 Lutwyche Road, Lutwyche, QLD, 4030

abn betstarABN: 25 151 956 768


Accepted Payment methods:

  • Credit/Debit Card
  • Betstar Card
  • PayPal
  • Internet Banking (BPAY)
  • Bank Transfer (EFT)
  • POLi
  • Flexepin Voucher

Betstar Live Streaming

Betstar live streams selected racing events during the week. They’ll cover horse racing in Victoria and South Australia. The stream can be watched on either the desktop website or mobile app. It just requires a reliable internet connection.

Live & schedule video events

On the live betting page, I can view all the live odds for current sports in-play. This could include live NBA games and tennis matches around the world as an example.


Betstar Profile

Company Betstar
Founded 2007
License & regulation Licensed and regulated by the Northern Territory Government in Australia.
Contact information

1300 238 782

[email protected]


Betstar Card, promotions, live betting, mobile app, customer support, live streaming


Betstar Bonuses & Promotions

The majority of promotions for existing customers at Betstar focus on racing markets. The sportsbook allows users to select their own odds for various races throughout the day. On these selected races, Betstar is allowing punters to tip the odds in their favour and increase their returns in the process. This involves adding extra details such as ‘Horse A to win by 2 lengths’ and selecting the appropriate odds for the prediction.

Betstar has a nice mix of sports and racing promotions for Australian punters. Some of the racing promotions include fixed price betting selected thoroughbred races, choosing the margin for your favorite horse and the popular Favorite vs Field promotion.

Weekly sports promotions – During the summer months, Betstar will provide promotions on the NBL, EPL and NBA. These promotions can include enhanced odds for a player scoring a certain amount of points or first goalscorer in the EPL. In summer, they will provide similar promotions for the AFL, Super Rugby and NRL.

Favourite vs Field – This promotion is a standard offer at Betstar. It allows me to bet on any horse but the favourite to win a race. Otherwise, I can choose to bet on the favourite and receive better odds than normal fixed winning odds.

Best Tote or SP – For all horse racing in Australia, I will receive the highest odds from the best tote or starting price with this promotion.

Protest Payouts – If my horse has been involved in a protest, it’s no problem at Betstar. This promotion will pay me out as a winner regardless of the result.

Past the Post Payout – With this promotion, I will receive my winnings shortly after the race has finished.

How to claim the bonuses, steps by step guide

  1. Login to your Betstar account
  2. Visit the promotions page. On desktop this is located in the main menu at the top. On mobile this is located in the top left hand menu.
  3. Select the promotion by clicking “Bet Now” and place the required bet

 How to open an account at Betstar

So how to get a piece of the action? Well, before you can place a bet with Betstar you’ll need to register for your free real-money account. It’s a simple 3 step process, and we’ll walk you through it.

Step 1: Head to betstar site

click here to betstar site

To set up a new account, just click the “Join” button found at the top of the page, on the right. When you click on that, an online form will open up in the middle of your screen.

how to open an account in betstar

Step 2: Create an account

This is step 1 of 3 of the registration process, and in this section you must enter your full name, and email address.

open account at betstar

Step 3: Choose your username

The next step, you’ll have to choose your username and a password. Make sure it’s something easy to remember! Hit the Continue button to take you to the last step.

new account betstar

Step 4: Personal Details

The final step in the registration process asks for a few personal details, such as your date of birth, phone number and address. Confirm that you have read and accept the terms and conditions and set a deposit limit (optional), and hit “Join Now”.

betstar open new account

You’ll then see your “Welcome to Betstar” message and you’re ready to place some winning bets!

welcome to betstar



How to place a bet at Betstar

Betstar offers Australia’s punters excellent odds for a huge selection of the most popular sports, leagues and tournaments from all across Australia.

If you want to get in on the international markets, Betstar also offer odds on the English Premier League and Champions League, plus American sports such as the NBA and American Football.

Placing a bet at Betstar is a straightforward process, and with our step-by-step you’ll never go wrong.

Step 1: Login

Login to your account using your username and password. If you haven’t yet registered for an account, you can read our guide to how to open an account at Betstars. Opening a new account will only take a few minutes, then you’ll be ready to place your bets.

how to place a bet at betstar

Step 2: Choose your sport

Pick the sport from the banner along the top, or from the ‘Quick Links’ box on the left hand side of the screen.

place a bet at betstar

Step 3: Select the league, tournament, or match

Let’s look at racing as an example. You’ll see a list of the types of racing you can bet on, from Australian and New Zealand, to Ascot and more.

Select the tournament you’re interested in and you’ll then see the markets available to you.

place a bet in betstar

Step 4: Pick your runner and outcome

Select the runner you wish to bet on and the outcome. A box will appear for you to enter in your bid. Choose from the suggested bids or add your own, which you can add to Quick Bets, and it will show as an option for you later. Once you’ve made your stake, click the ‘Place Bets’ button.

place a bet guide betstar

Betstar Features

Betstar Card: Receive instant access to my winnings and I can use the card for other purchases.

Live streaming : Watch live horse racing during the week at Betstar on the website or mobile website/app.

Live Betting: Live betting odds are available for live sports in Australia and overseas.

Large variety of sports betting types: This bookmaker has a massive range of racing bet types. They also have promotional markets available on upcoming sports events.

Mobile and App: The Betstar mobile app is available for download from the Apple App Store or via the website footer for Android users.

Popular deposit options: They provide a Credit Card option, e-wallets, bank transfers and a visa card.

Reputation and License: Owned by Ladbrokes means they have a strong reputation in the Australian betting industry. Licensed by the Northern Territory Government.

Betstar Live betting

In-play or live betting is the ability to bet live on sports while the action unfolds. The benefits of live betting is the advantage of receiving better odds than available before the event started. For example in the AFL, I can bet live on a team to make a comeback if they’re trailing at half-time. The live betting markets are generally available for popular sports, such as AFL, NRL, Cricket, Tennis, Basketball and Soccer.

Betstar Live Streaming

Live streaming of Australian horse racing is available at Betstar. The stream covers selected Victorian and South Australian meets during the year. Popular tracks that can be covered include: Flemington, Caulfield, Moonee Valley, Morphettville and Sandown. The live stream can be watched on the desktop website via a popup window, on the mobile website and mobile app. The stream is slightly delayed and a reliable internet connection is required.

Likes and Dislikes


  • Owned by Ladbrokes is a key strength and helps build trust with me.
  • Usually a bookmaker is either strong in sports or racing, not both. But I believe that Betstar has covered both very evenly with a huge range of betting markets and bet types to choose from.
  • The visa card available is another great reason for betting at Betstar.


  • In my opinion, there isn’t much difference between the betting sites: Betstar and Ladbrokes. So if you have a Ladbrokes account already, there isn’t much reason to switch.
  • Another dislike is their lack of social media updates. Their Facebook and Twitter pages haven’t been updated since 2015. In comparison with other betting sites, this is poor.

Betstar Odds & Betting Types

  • Horse Racing – Betting markets for horse racing in Australia and Overseas.
  • AFL – Bet on all AFL matches during the season and futures before the season.
  • NFL – NFL betting markets are available during the season with betting promotions.
  • NRL – Bet on the NRL during the season with a wide range of bet types.
  • Cricket – Bet on the Big Bash, Ashes, World Cup and more at Betstar.
  • European soccer – Betting markets are available for the EPL, La Liga and other European leagues.
  • US Sports – Bet on the MLB, NBA, NHL and MLS during the season.

They also provide markets for niche sports such as Darts, Boxing, Cycling, Golf, Handball and more.



Betstar app and Mobile site

betstar app

The mobile app comes with all the features I need for mobile betting. Firstly, the homepage displays all the popular upcoming betting events, including next to go races, popular sports, next to go sports and racing futures. I can join Betstar directing from the app via the join/login button in the top right corner. Once I’m logged in, I can place a bet. To place a bet, I click on any sports event and add the bet to my betslip. Then confirm the betting stake and I’m done. The promotions can be accessed from the left hand menu. The deposit options available through the app are: Credit Card, Visa Card, PayPal and Flexepin. At the time of writing this review, they didn’t provide any live streaming matches. In comparison with other Betting apps on the market, Betstar’s app would be classed as above average but not one of the best.

If you’re punter who likes to bet on the spur of the moment, and not necessarily when you’re sitting at your desktop, then Betstar’s mobile betting options should be perfect for you. There are available apps to download for both Android and iphone that have a complete listing of all the matches, races and markets. Additionally, you can quickly see all the information needed to make a smart bet such as the odds, lines, options, scores and results. If you’d rather not download the app, or you have a mobile device other than Android or iPhone, you can still enjoy the mobile betting with Betstar’s mobile site. It’s fully responsive design will fit perfectly to your devices screen and let you bet on the go.

How to download: Apple

  1. Visit the Apple App store and search for “Betstar”.
  2. Download the app to your phone.
  3. Login to your account or join now from the mobile app.

How to download: Android

  1. Visit the “Settings” of your phone.
  2. Scroll to “Security” and select allow “Unknown Sources”.
  3. Open an internet browser and navigate to
  4. Follow the prompts and install the mobile app on your Android phone.


Features Details
Availability: Apple Store, Play store
Live Streaming on Mobile: No
Live Betting on Mobile: Yes

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Betstar Banking Options

The banking options for depositing funds into an account include: Credit Cards, Visa Card, PayPal, Internet Banking, EFT, POLI and Flexepin Voucher. While for withdrawals, only the Visa Card, PayPal and EFT are currently available.

There are several deposit methods available at Betstar Australia, with the more popular being bank transfer, Visa, MasterCard and PayPal. Other accepted E-wallet options are POLi, Flexepin are also safe and secure choices. One thing that we at BettingTop10 really like is the Betstar Card option for making a withdrawal.

The card is connected to your account and give you instant access to your winnings. You just have to go to the withdrawals section of your account and transfer the money to the card, and then you can make withdrawals from any ATM in Australia. If the card isn’t for you, you can also choose to have the money withdrawn to your credit card or the bank from which you made the deposit.

betsatr card             betstar deposit options


betstar deposit options

How to make a deposit: Step by step guide

  1. Navigate to the deposits page and select your preferred option (In this case I’m using Credit Card).



2. Enter the deposit amount (minimum $10)

deposit at betstar

3. Enter credit card details and click deposit funds

deposit with betstar

How to request a withdrawal

Navigate to the my account page and select withdraw in the left sidebar. Then select the withdrawal option and follow the prompts.



Betstar Customer support

The customer support is available 7 days per week and can be contacted from 9am to 12am (Sydney Time).

Betstar makes themselves available to punters with questions or that require help in several different ways. If you have a question, the first place to go is the FAQ section to see if your question as already been answered. If you can’t find the help you need there, the other options are to contact them via Email or call the toll free number during working hours. Betstar is also very active on their social media accounts and have been known to help out players through Twitter. One feature that Is sorely lacking is live chat, and hopefully this is something that we can expect to be introduced in the near future.

24/7 Betting Line: 1300 238 722

Customer support: 1300 238 782

Opening Hours: 7 DAYS A WEEK


Intrenational Betting Line: +61 7 3350 0781

Intrenational Customer Line: +61 7 3350 0782


Email[email protected]

Customer Service Toll Free – 1300 238 782

Physical Address: 461-473 Lutwyche Road, Lutwyche, QLD, 4030

Review Conclusion

The main strength of this bookmaker is they’re owned by Ladbrokes. They provide unique weekly promotions and a wide range of betting markets in both Australia or Overseas. They also have one of the best support channels which is available for long hours on everyday of the week.

If you’re looking for a new Australian sports betting bookmaker, Betstar is recommended for punters that bet on both sports and racing as they cover both evenly. Open an account today!

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