PlayUp
PlayUp
5.0

Australia's New Bookmaker for Sports & Racing

Join PlayUp Today
  • Betting Markets Variety
    5.0
  • Banking & Payment Options
    5.0
  • Reputation & Reliability
    5.0
  • Customer Support
    5.0
Overall Rating
5.0
  • Excellent web design, easy sign up and verification process
  • 100% Aussie owned
  • Set daily/weekly/monthly deposit, spend and loss limits
  • Superb mobile app
  • Due to Australian law, no live betting
  • They offer only bank withdrawals at the moment

Special Features

  • PlayUp Client Manager
  • 120+ sports supported including Virtual and eSports
  • Advanced betting features

Playup Deposit Methods

  • visa Visa
  • mastercard Mastercard
  • banktransfer Bank Transfer
  • bpay BPay
  • poli POLi

PlayUp - New Sports Betting Site Review

5.0
Ken Edwards
By:Ken Edwards

playup review banner

PlayUp is the newest sportsbook in the Australian online racing and sports betting landscape. Launched only in October 2019, PlayUp offers a brand-new website that offers betting options on all major racing and sports markets. Weekly promotions are offered including money back specials on multi bets, and the popular Play of the Day offer for a selected runner each week.

With a focus on thoroughbreds, greyhounds, and trots (possibly due to the launch date during the Melbourne Spring Racing Carnival), PlayUp supplies great betting odds for racing punters. For the complete lowdown on the new Australian bookie, PlayUp, and all their bells and whistles, see our BettingTop10 PlayUp review below.

PlayUp Review Features & Services

For PlayUp, the new sportsbook in Australia, our betting sites review experts have undergone an extensive analysis of PlayUp revealing the sites’ range of services and features;

  • Sports Betting, Horse & Greyhound racing, plus Special Events (Elections, Royal Weddings & Births, Reality TV, Eurovision etc) betting markets.
  • PlayUp Mobile Betting (including both Apple – iOS and Andriod versions) of the PlayUp app downloadable from your respective App store.
  • With PlayUp, you can set daily/weekly/monthly deposit, spend and loss limits.
  • Quick 2-minute PlayUp registration.
  • Sports and racing betting tournaments, to provide extra fun for those new to online betting.
  • Long 7am-11pm Customer Service Support hours (AEST).
  • VIP 1 on 1 customer service with a Personal Client Manager.
  • Minimum Deposit – $1
  • Minimum Bet – $1.00 online, $50 by phone (In some cases they will accept also 1$ and 5$ minimum bets. No difference between racing and sports)
  • Minimum/Maximum Withdrawal – N/A
  • Deposit Options – VISA, MasterCard, BPay, POLi, Bank transfer, paysafecard.
  • Withdrawal options – Bank transfer.
  • Security – 2048-bit SSL technology
  • Customer service – Live chat, a range of phone numbers for customer support and live betting, plus a direct email address.

Regulation security and licence

Registered to accept wagers in all states and territories of Australia under licence through the Northern Territory Government, PlayUp Australia is also regulated in SA by the South Australian Code of Practice.

Storing your data, personal details and funds securely is of premium importance to PlayUp, with the betting site ironclad with 2048-bit SSL digital encryption (secure internet technology used by major ecommerce sites and leading banks worldwide).

List of Special Product Features Review

  • VIP 1 on 1 customer service with your own Personal PlayUp Client Manager – Each PlayUp customer client can use a dedicated account manager if they wish, who will liaise personally with you on any upcoming promotions or to deal with any queries about your account, should use choose to use the service.
  • Advanced betting features: Live Betting, Price Bump and more –  PlayUp offers a “Price Bump” on thoroughbred races in Australia. Click on the PlayUp Price Bump button and the fixed-odds win column turns green, indicating the price bump are for each horse. For example, instead of taking $1.80 for example on a short-priced Melbourne Cup favourite, you could conceivably Price Bump to $2.00 on fixed-odds win bets. Live betting is also available by phone at PlayUp on 1800 888 001 (toll free call), 24 hours a day, 7 days a week every day of the year.
  • 65,000+ pre-match events every month.
  • 40,000+ live matches every month.
  • 120+ sports supported including Virtual and eSports.
  • AU/UK/USA/NZ/HK Horse Racing.

PlayUp Betting Odds and Markets

Key markets offered at this Sports Bookmaker;

  • Australia, New Zealand, United States,Hong Kong, and all other international thoroughbred horse, harness and greyhound racing.
  • American Football (NFL & College)
  • Australian Rules Football (AFL)
  • Baseball
  • Basketball (NBA)
  • Boxing
  • Cricket
  • Football
  • Gaelic Sports
  • Golf
  • Handball
  • Ice Hockey
  • MMA
  • Rugby League (NRL, State of Origin, English Super League and internationals)
  • Rugby Union (Super League, 6 Nations, World Cup, Internationals)
  • Snooker
  • Soccer
  • Surfing
  • Tennis
  • Yachting
  • Politics
  • Reality TV
  • Gossip
  • Eurovision

PlayUp Sign Up Process

  1. Signing up for an account at PlayUp is guaranteed with 2 minutes. Click on the lime-green ‘Join Now’ button in the top right-hand corner of the PlayUp home page.
  2. Complete Your Details on the provided form. Go to Account Information creating your PlayUp login and click-through.
  3. Confirm your registration and then you’re all set to start punting with PlayUp.

PlayUp Review Banking Options

*Checked and confirmed by PalyUp, Minimum 1$ deposits are usually available.

Deposit

Deposit option Banking Type Is it available on Mobile? Deposit Fee Processing Time
Visa, Mastercard Credit Card Yes Minimum: $1
Maximum: $ N-A
No Fee Instant
Electronic Funds Transfer Fast Bank Transfer Yes Minimum: $1
Maximum: $ N-A
No Fee 1-2 days
BPay Fast Bank Transfer Yes Minimum: $1
Maximum: $100K
No Fee 1-2 days
POLi Fast Bank Transfer Yes Minimum: $1
Maximum: $ N-A
No Fee Instant
Paysafecard Fast Bank Transfer Yes Minimum: $1
Maximum: $ N-A
No Fee 1-2 days

Withdrawal

Withdrawal option Is it available on Mobile? Withdrawal Fee Processing Time
Bank Withdrawal Yes Minimum: $ 10$ Maximum: $ N-A No Fee 1-2 days

 

How to make a PlayUp deposit

  • Sign in to your PlayUp account.
  • Navigate to the “deposit” button.
  • Click on your preferred payment method.
  • Choose your deposit amount
  • Confirm your deposit.

How to make a PlayUp withdrawal

  • Sign in to your PlayUp account.
  • Choose the “Withdraw” option.
  • Select your preferred withdrawal method, taking note of the relevant processing times and transaction limits.

Is it possible to apply for a PlayUp refund?

Refunds are processed on an individual basis, no one answer can fit all possible refund requests. PlayUp customers cannot generally have their funds refunded unless they have completed the 1x wagering requirements. Nonetheless, if a customer deposits funds in order to play a single bet only and that bet is considered ineligible for whatever reason by the PlayUp bet assessment team, the client should be able to withdraw their funds.

An important point to be aware of; Withdrawals are usually sent to your bank account. However, PlayUp staff usually return the first withdrawal back to the client’s credit card for security purposes, and/or if the staff suspect there has been any kind of suspicious activity on your account. This creates an extra layer of security in returning the funds to the depositing card just in case any fraudulent activity was present.

Live Betting, Streaming & In-play Betting

Unfortunately, at the time of writing, live online betting remains illegal here in Australia. As with many Aussie online bookmakers, 24/7 live betting by phone with PlayUp may be made on racing events and a wide range of most sports.

PlayUp is yet to begin a live streaming service, however, the fast and elegant navigation of the website indicates that a high-functioning quality platform and slick betting site interface has been engineered to likely host live streams in the near future.

Mobile Usability and App

As one the newest bookies in Australia, PlayUp is fully designed as a mobile-first betting site and has an Apple version of the customer-friendly, intuitive PlayUp app available in the App store. Android users can download the easy to operate PlayUp app directly from the PlayUp site.

Following a recent upgrade, an in-browser version of the PlayUp bookmaker platform is now available directly from your mobile browser operating on the latest HTML5 technology. For those that are not fans of apps, you can access the PlayUp betting in-browser version from your mobile’s browser, and the pages are easily navigated on any smartphone or tablet with the pages loading at a similar speed to that of the mobile app.

Customer Service & Contact Info

As first port of call to answer any queries you may have, PlayUp has an extensive FAQs section. If you can’t find the answers you require, customer support hours are between 7am- 11pm (NSW/VIC Time):

  • Toll free number: 1800 752 987
  • Betting Line: 1800 888 001 Mon to Sun, 7am – 12am AEST
  • Email[email protected]
  • Live Chat – The PlayUp bookmaker customer support team are available Monday to Sunday 7am – 11pm AEST.

PlayUp Review FAQs

  • Are my Funds and Personal Data secure with PlayUp?

    Absolutely. As the newest Australian bookmaker, PlayUp uses 2048-bit SSL digital encryption (just like your bank, Uber, Airbnb or Amazon) to ensure that all your personal details and money is securely protected.

  • Can I set a personal betting limit to check that I don’t overspend on my gambling with PlayUp?

    Yes. When signing up to PlayUp you will be requested to either set or opt out of a personal session betting limit. PlayUp also offer self-exclusion if you feel your gambling has become irresponsible.

  • Do I have to download an app to use PlayUp?

    No. If you wish to use PlayUp on your mobile or tablet you can, although it is not mobile optimised yet. You can use the iPhone or Android App, and an in-browser mobile optimised version is expected soon.

  • Can I bet live over the phone with PlayUp?

    Yes. After logging in to your PlayUp account online, telephone betting options are available Mon to Sun, 7am - 12am AEST.

Bottom Line

PlayUp have put a lot of work building in many of the features that made their customers such big fans. In particular, we’re big fans of the Personal Client Manager to assist us with our everyday betting requirements, and the 2-minute guaranteed quick sign-up process. An up-to-the-minute designed and easy to use App round out a pretty impressive package.

While the banking options and withdrawal processing times are not yet what they will be in the future, its still early days for PlayUp, and the first impressions are very encouraging and clearly, a lot of thought has been put into the package. We highly recommend trying out PlayUp today to get the feel of what a modern online Aussie bookmaker can offer – the future is now – Happy Online Punting!

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