Pros & Cons
|Quick Payouts||Design Looks Slightly Outdated|
|Multiple Bonus Options||Not Available On Flash|
5Dimes Bookmakers Introduction:
5dimes is a household name and it’s hugely popular throughout Canada and is continuing to add new customers each week. They rely on their loyal customer base who enjoy regularly placing wagers using one of Canada’s most notable online sportsbooks. Upon browsing their home page, it’s noticeable just how many sports and sporting events are covered by 5dimes and it’s extremely easy to navigate. Canadian sports such as NHL and NBA take centre stage but customers wishing to bet on tennis, golf, cricket or soccer can also find plenty to meet their needs. Among st the proud boasts which are made by 5dimes are slightly better value on many of the lines & fast and reliable pay-outs.
Promotions & Sign Up Offers
5dimes don’t put the emphasis on betting promotions and competitions. They offer slightly better value with their lines and they believe this should be the focus of their customer base. They do offer a ‘50% Matchplay Bonus’ for new customers. This isn’t as impressive an incentive as many of their rivals offer sports bettors in Canada, but it still worth opting into. If you deposit $100, you’ll get a $50 bonus. Any opening deposit up to $400 will qualify for this. There is an additional 20% bonus for any deposit over $400 which is a terrific incentive, but it’s a huge outlay and many new customers in Canada will not be comfortable with spending that much. Very rarely will existing customers be offered a free bet, but the competitive lines and odds balance that out.
Mobile and App
Canada has many online sportsbooks who offer mobile betting and they are regularly improved based on customer feedback. Some are incredibly efficient whilst others offer unrivalled In-Play betting and live streaming. 5dimes has decided to not offer a traditional App, but does let users access its mobile site. Mobile betting is available and customers in Canada are free to bet on the move, but it can prove a little frustrating. Some bettors may not be worried by its basic appearance, placing bets can often take longer than desired due to its not very user-friendly navigational system. It’s quite simplistic in design and for slightly better lines and odds many bettors may be willing to overlook this. The In-Play options are limited with 5dimes putting emphasis on pre-match or pre-game wagering. One positive of the betting site is that there are very few glitches with 5dimes clearly updating it regularly.
Deposit methods and Options
All major payment methods are accepted by 5dimes. Visa Credit and Debit cards are the most frequently used and are encouraged by 5dimes. Depositing is extremely quick and effortless and feels safe and secure. Other methods include Bank Transfers, Western Union and Bitcoin – although the money often takes a few hours to transfer using this method. First time customers can only deposit between $50 and $250 for the first three transactions. The limit is doubled afterwards. Some bettors will be put off by the fact that the minimum deposit is $50 and 5dimes have suggested this will be lowered in the future. “5dimes.com has a very enticing sign up bonus for customers in Canada which offers a 50% bonus on your first deposit. If $50 is deposited, a $25 bonus will be added to your account and this tends to arrive swiftly. This is available to all customers, so whether you’re in Toronto or Vancouver, you’ll receive this generous welcome bonus within hours of signing up. They also offer a 50% matchplay at the 5dimes Casino, which is further incentive to explore different areas of their website. They appear to be one of the more generous Canadian sportsbooks when it comes to promotions.”
5dimes Pros and Cons
- Familiar name and established reputation
- Quick payouts with money often transferred within 24 hours
- Huge range of markets available across a large number of sports
- Four different options as a sign-up bonus – each to suit the individual users needs
- Slightly better value odds/lines
- Website design looks slightly outdated
- Mobile betting is a slower than many of their rivals
- Very few bonuses or promotions for existing customers
Contact and Customer Support
The FAQ page is one of the most detailed we’ve read. Most queries can be found and resolved on this page. If solutions are still not found, live chat is available 24/7 and customers can get in touch via email, fax and via a dedicated telephone line. The phone line is Toll free in Canada.
Sports fans throughout Canada regularly use 5dimes and they have a very decent reputation throughout the industry. They have good value lines and odds and offer thousands of sporting events and markets each week. Their mobile betting is a basic and their sign up offer isn’t as generous as many of their competitors but this online sportsbook is definitely worth looking at. The customer service is extensive and one of the best we’ve come across. At the time of writing there are only two languages available which are English and Spanish and this could be expanded in the future to keep up with number of other sportsbooks.
It’s clear that 5dimes put their customers first. They intend on making the experience as simple and enjoyable as possible and make it very simple to find the required contact for help and support.